Frequently Asked Questions

Welcome to the The Tailored Taproom FAQ! We’ve compiled answers to the most common questions about our draft system accessories, bar fixtures, brewery decor, and custom taproom products. If you don’t see your question here, feel free to contact us — we’re always happy to help.

Orders & Shipping

How long does shipping take?

Most orders are processed within 1–3 business days. Standard shipping typically takes 5–7 business days within the U.S. Expedited options are available at checkout.

Do you ship internationally?

Yes! The Tailored Taproom proudly ships to breweries, bars, and home enthusiasts worldwide. Shipping costs and delivery times vary depending on your location.

Can I track my order?

Absolutely. Once your order ships, you’ll receive a confirmation email with tracking information so you can monitor your delivery every step of the way.

Products & Customization

Do you make custom bar fixtures or taproom products?

Yes! We specialize in creating custom keg lights, draft towers, tap handles, and other unique pieces to fit your brand’s style. If you have a design in mind, reach out to us and we’ll work with you to bring it to life.

What materials are used for your keg lights and bar fixtures?

We use high-quality, durable materials like stainless steel, reclaimed keg shells, and premium finishes to ensure every piece is built to last and made to stand out.

Are your draft tower parts compatible with my system?

Yes — our draft tower parts and accessories are designed to work with most U.S. and European draft systems. If you’re unsure, check the product details or contact us for help choosing the right fit.

Returns & Exchanges

What is your return policy?

If you’re not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a refund or exchange. Custom and personalized items are non-refundable unless damaged or defective.

How do I start a return?

Simply visit our returns page and follow the instructions to request a return authorization. Our team will guide you through the process step-by-step.

Account & Support

Do I need an account to place an order?

Nope! You can check out as a guest or create an account for faster checkout and access to order history, saved items, and special promotions.

How do I contact customer support?

You can reach us anytime through our contact page or by emailing support@thetailoredtaproom.com. We typically respond within 24 hours.

General Questions

Do you work with breweries and bars directly?

Yes — many of our clients are professional bars, breweries, and taprooms. We offer bulk pricing and custom solutions for businesses looking to upgrade their draft systems or enhance their spaces. Learn more about wholesale options here.

Do you have resources for setting up or upgrading draft systems?

Absolutely! Our Taproom Trends collection includes marketing kits and setup guides designed to help you improve your space and elevate the customer experience.

Still have questions? Get in touch and we’ll be happy to help!