AI Front Office

Give your business a front office without adding another employee.

AI Front Office helps breweries, taprooms and bars answer calls, handle common customer questions, capture leads and manage after-hours inquiries while your staff stays focused on the people already in the building.

Routine customer communication is expensive when it interrupts the wrong people.

Managers and bartenders should not have to stop what they are doing every time someone calls to ask about hours, events, reservations or policies.

Calls interrupt service.

Even simple questions pull staff away from guests and operational priorities.

After-hours inquiries wait.

Customers often reach out when nobody is available to respond.

High-value leads look like ordinary calls.

A private-event inquiry can arrive through the same phone line as a question about closing time.

Automate the repetitive conversations. Escalate the important ones.

AI Front Office is designed to handle routine customer communication while still routing the conversations that need a real person.

Phone

AI call answering

Answer incoming calls and handle common customer questions.

Messaging

AI text conversations

Respond to customer messages and continue routine conversations automatically.

After Hours

Stay responsive

Capture and handle inquiries when your staff is unavailable.

Qualification

Identify serious opportunities

Collect useful information before passing a lead to staff.

Routing

Send requests to the right person

Escalate calls, callbacks and higher-value inquiries based on your rules.

Full Suite

Everything in Taproom Growth

Includes lead capture, follow-up, reactivation, campaigns, reviews and customer organization.

How it works

1. Choose AI Front Office

Select monthly or annual billing.

2. Teach us your operation

We gather hours, policies, FAQs, event details, routing rules and common customer questions.

3. We configure and test

Your AI front office is built around your business before it goes live.

Best For

Busy operators who want faster customer response without adding more front-office labor.

This plan is most valuable when calls, messages and routine questions consume meaningful staff time or when after-hours response matters.

  • High-volume breweries and taprooms
  • Busy bars and pubs
  • Hospitality businesses with frequent phone inquiries
  • Operators with meaningful private-event business
  • Teams that need better after-hours coverage

Handle more communication without adding another person to the schedule.

Give routine questions and incoming leads a reliable first response while keeping your staff focused on the work that actually needs them.

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