Built for breweries, taprooms and tasting rooms

Your taproom is busy.
Your next customer shouldn't get lost.

The Tailored Taproom now helps breweries capture missed calls, respond to inquiries, follow up with private-event leads and keep opportunities from disappearing during service.

Join the Founding Customer List See How It Works
Made for hospitality Not a generic office CRM
Fast response Follow up while your team is busy
Managed setup We configure the system for you
Simple monthly service No need to become a software expert
The real problem

Great service gets busy. Leads don't always wait.

Taprooms aren't call centers. Your team is pouring beer, helping guests, changing kegs, running food, hosting events and solving problems in real time.

What happens now

  • A customer calls during a rush and nobody can answer.
  • A private-event inquiry lands in an inbox and gets forgotten.
  • A prospective reservation never receives a follow-up.
  • A great guest leaves happy, but nobody asks for a review.
  • Old customers and event leads quietly disappear.

What the system can do

  • Respond automatically when a business call is missed.
  • Capture the guest's question and contact information.
  • Route event and reservation requests to the right person.
  • Follow up automatically until the opportunity is handled.
  • Keep inquiries organized in one simple pipeline.
How it works

From missed call to captured opportunity.

The system works quietly behind your existing operation. Your staff can keep serving guests while routine follow-up happens automatically.

1

Guest reaches out

A call, form inquiry or website conversation comes in.

2

Immediate response

If your team can't answer, the system responds for you.

3

Intent is captured

Reservation, event, hours, keg availability or general question.

4

Your team is alerted

The inquiry is organized and routed to the right person.

5

Follow-up continues

Reminders and follow-ups help prevent good opportunities from going cold.

Practical automation

Built around the things taprooms actually deal with.

☎

Missed-Call Recovery

If nobody can answer, the caller receives a fast text response so the conversation can continue instead of ending at voicemail.

↗

Private-Event Follow-Up

Capture event type, date, guest count and contact details, then keep the lead moving until your team books it or closes it out.

▣

Reservations & Booking

Route guests toward the right booking process and send confirmations or reminders without adding another manual task to a busy shift.

★

Review Requests

Create a consistent process for asking satisfied guests and event customers to share their experience online.

◎

Lead & Inquiry Inbox

Keep conversations and opportunities organized so managers can quickly see what is new, what needs attention and what has already been handled.

↻

Customer Reactivation

Reconnect with previous event customers, subscribers or dormant leads when you have a new release, event, promotion or reason to bring them back.

Breweries Taprooms Brewpubs Distilleries Tasting Rooms Beer Halls
Especially valuable for private events

One recovered event inquiry can pay for the system.

Private events are exactly the kind of high-value inquiry that can arrive at the worst possible time: Friday evening, during service, when your manager and bartenders are already occupied.

Instead of relying on voicemail and memory, the system can capture the opportunity, gather the basic details and keep the conversation moving until someone on your team takes over.

New inquiry: Corporate happy hour
Requested date: September 18
Estimated group: 45 guests
Status: Follow-up sent automatically
Manager: Alerted and ready to respond
Simple plans

Start with the problem you actually need to solve.

These introductory packages are designed to keep the system useful and manageable. We handle the initial setup and configuration.

Lead Catcher

$149 / month

A simple first line of defense for missed opportunities.

  • Missed-call text response
  • Lead and inquiry inbox
  • Custom response messaging
  • Basic inquiry routing
  • Managed setup
Join Founding List
Recommended

Taproom Follow-Up

$199 / month

For taprooms that want inquiries captured, organized and followed up.

  • Everything in Lead Catcher
  • Private-event follow-up
  • Pipeline tracking
  • Booking and reminder workflows
  • Review request automation
Join Founding List

Front Office

Coming Soon

Expanded automation for breweries ready to delegate more of the front desk.

  • Everything in Taproom Follow-Up
  • AI-assisted conversations
  • Advanced lead qualification
  • Customer reactivation
  • Expanded workflow automation
Get Updates

Pricing shown is introductory and may change before public launch. Messaging, calling and AI usage may be subject to additional usage charges depending on configuration.

Founding customer program

We're looking for a small group of brewery operators to build this with.

Founding customers receive hands-on setup, direct input into the workflows we build and introductory pricing while we refine the service around real taproom operations.

I'm Interested
No long-term commitment during the founding program.
Questions

Keep the technology in the background.

Do we have to replace our current website?

No. The service is designed to work alongside your existing website and business processes.

Does my staff need to learn complicated CRM software?

That's not the goal. We are building this as a managed service. Your team should only need to interact with the pieces that help them respond to and manage real inquiries.

Can we start with only missed-call follow-up?

Yes. In fact, we prefer starting with one clear problem and expanding only after the first workflow is working well for your operation.

Can this handle private-event inquiries?

Yes. Event lead capture and follow-up is one of the primary workflows we intend to offer because a single recovered event opportunity can represent meaningful taproom revenue.

Will this send spam to our customers?

No. The goal is timely, useful communication tied to legitimate customer interactions and properly consented marketing—not indiscriminate mass messaging.

Is this available now?

We are preparing the founding-customer launch now. Joining the list simply tells us you are interested in being contacted when onboarding begins.

The Tailored Taproom

Built to help your taproom capture more of the business already coming your way.

Better follow-up doesn't require another person standing behind the bar. It requires a better process behind the scenes.

Join the Founding Customer List