Shipping Policy

At The Tailored Taproom, many of our products are built, fabricated, or prepared to order. This allows us to offer specialized brewery, taproom, bar, and hospitality products without compromising on quality or configuration.

Production & Lead Times

Because many items are made to order, processing and production times vary by product. Estimated lead times are typically shown on the applicable product page and begin after your order is placed and payment is received.

Lead times are estimates rather than guaranteed ship dates. Production schedules may occasionally vary based on order volume, material availability, product configuration, or the amount of fabrication required.

We make every effort to complete and ship orders as quickly as practical while maintaining the quality expected of our products.

In-Stock Products

Products that are currently in stock or do not require fabrication generally ship much sooner than made-to-order items. If your order contains both in-stock and made-to-order products, the order may ship together once all items are complete unless otherwise arranged.

Shipping Transit Times

Shipping transit time is separate from production lead time.

Once your order leaves our facility, delivery time depends on the carrier, destination, and shipping service selected. Tracking information will be provided whenever available.

Carrier delivery estimates are not guaranteed by The Tailored Taproom, and delays caused by carriers, weather, customs, or other circumstances outside our control may occasionally occur.

Large or Oversized Products

Some brewery fixtures, draft towers, keg-based products, equipment, furniture, or other oversized items may require special packaging, freight shipment, or multiple packages.

When additional shipping coordination is required, we will provide the necessary information before shipment.

International Shipping

We are happy to ship many of our products internationally.

International customers are responsible for any applicable duties, taxes, customs fees, brokerage fees, or import charges imposed by the destination country unless otherwise stated.

International delivery times can vary significantly depending on the destination and customs processing.

Shipping Address

Please verify your shipping address carefully when placing your order. If you notice an error, contact us as soon as possible.

Once an order has shipped, we may not be able to redirect or modify the delivery address.

Damaged Shipments

We take care to package our products securely for shipment. If your order arrives damaged, please contact us promptly and provide photographs of the packaging and damaged item so we can help determine the appropriate next step.

Please retain all packaging until the issue has been resolved, as the shipping carrier may require it for a damage claim.

Questions About Your Order

If you are working around an opening date, installation schedule, event, construction project, or other deadline, please contact us before ordering. We are happy to provide the best available production estimate for your specific product.

Questions about an existing order can also be sent through our website contact form.

The Tailored Taproom
Albuquerque, New Mexico
thetailoredtaproom.com