Never Miss a Lead
- Text customers back when you miss a call
- Capture website inquiries in one place
- Alert staff when a new inquiry comes in
- See every open lead in one place
- Setup and onboarding included
Start by making sure customer opportunities do not get lost, then add follow-up, customer growth tools and AI-powered front-office support as your needs grow.
| What you get | Never Miss a Lead | Taproom Follow-Up | Taproom Growth | AI Front Office |
|---|---|---|---|---|
| Text customers back when you miss a call | ✓ | ✓ | ✓ | ✓ |
| Capture website inquiries in one place | ✓ | ✓ | ✓ | ✓ |
| Alert staff when a new inquiry comes in | ✓ | ✓ | ✓ | ✓ |
| See every open lead in one place | ✓ | ✓ | ✓ | ✓ |
| Keep following up until they respond | — | ✓ | ✓ | ✓ |
| Follow up with private-event inquiries automatically | — | ✓ | ✓ | ✓ |
| Remind staff when a lead needs attention | — | ✓ | ✓ | ✓ |
| Track where every opportunity stands | — | ✓ | ✓ | ✓ |
| Win back past customers | — | — | ✓ | ✓ |
| Promote releases, events and slow nights | — | — | ✓ | ✓ |
| Automatically ask happy customers for reviews | — | — | ✓ | ✓ |
| Group customers for targeted campaigns | — | — | ✓ | ✓ |
| Trigger follow-up based on customer behavior | — | — | ✓ | ✓ |
| Hold AI text conversations with customers | — | — | — | ✓ |
| Answer incoming phone calls with AI | — | — | — | ✓ |
| Answer common customer questions automatically | — | — | — | ✓ |
| Handle customer inquiries after hours | — | — | — | ✓ |
| Qualify and route leads before staff gets involved | — | — | — | ✓ |
| Setup and onboarding included | ✓ | ✓ | ✓ | ✓ |
If your biggest problem is missed calls or lost inquiries, start with Never Miss a Lead. If you already receive meaningful event or customer inquiries, Taproom Follow-Up or Taproom Growth will usually provide more value.
For many breweries, taprooms and bars, yes. It combines lead capture and follow-up with customer reactivation, reviews and repeat-visit campaigns in one operating system.
No. Setup and onboarding are included. We configure the system around your business rather than handing you software and expecting you to figure it out.
Yes. The plans are designed as a progression, so you can start with the level you need and move into broader automation as your operation grows.
Start with the broader Taproom Operations overview to see how the systems fit together and which problems each plan is designed to solve.
Explore Taproom Operations